During my first decade as a beauty therapist in the 1980’s I tried to treat skin with topical treatments and products alone. That was fine when I was dealing with basically strong and healthy skin. But as soon as I was faced with sensitive or inflamed skin, or skin disorders like acne or rosacea, I was out of my depth. Eventually I became so disillusioned that I left the career I loved and did the 9-5 office thing. I returned to the beauty industry two years later, determined to find answers, a[...]